BUSINESS ENGLISH TASK #2

UNIT 4

Page 35

Part B

1.  One, two, three, four, five, six, seven, eight, nine, ten

2. Eleven, twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen, twenty

Twenty one, twenty two, twenty three, twenty four, twenty five

3. Twenty one, twenty two, twenty three, twenty four, twenty five, twenty six, twenty seven, twenty eight, twenty nine, thirty

Thirty one, thirty two, thirty three, thirty four, thirty five, thirty six, thirty seven, thirty eight, thirty nine, fourty

Fourty one, fourty two, fourty three, fourty four, fourty five, fourty six, fourty seven, fourty eight, fourty nine, fifty

Fifty one, fifty two, fifty three, fifty four, fifty five, fifty six, fifty seven, fifty eight, fifty nine, sixty

Sixty one, sixty two, sixty three, sixty four, sixty five, sixty six, sixty seven, sixty eight, sixty nine, seventy

Seventy one, seventy two, seventy three, seventy four, seventy five, seventy six, seventy seven, seventy eight, seventy nine, eighty

Eighty one, eighty two, eighty three, eighty four, eighty five, eighty six, eighty seven, eight eight, eighty nine, ninety

Ninety one, ninety two, ninety three, ninety four, ninety five, ninety six, ninety seven, ninety nine, one hundred

Part D

1.       b. a ticket                                           6. d. an in-flight movie

2.       d. their flight                                     7. e. a bus or taxi

3.       e. their luggage                                8. a. a hotel room

4.       a. security                                         9. b. some shopping

5.       c. at the check in                              10. c. at the hotel

Page 36

Part F

1.       I need to change my booking

2.       Is there a direct flight?

3.       Can I take this as hand receipt?

4.       Can I have an aisle seat?

5.       Please take me to the city centre

6.       Can I have a luggage, please?

7.       I have a reservation for two nights. My name’s Burkhard

8.       Can I send a fax form here?

9.       Can I have an alarm call at 06:45, please?

10.     I’m checking out today. Can I have the bill?

Page 37

Part A

Paolo     : Paolo Ranieri speaking

Judith    : Oh, hello, Paolo. This is Judith Preiss here

Paolo     : Hi, Judith

Judith  : Paolo, I’m calling about that meeting. Can you make next Wednesday?

Paolo     : I’m sorry, Judith. I can’t. But I can make Thursday or Friday

Judith    : Well, I can’t do Thursday, but Friday is OK

Paolo     : OK. Friday it is. Can we meet in the morning-say 10 o’clock?

Judith    : 10 o’clock’s fine. Oh, and can I bring my colleague, Sabrina? You met her at the conference

Paolo     : Of course. I can pick you up from the station if you like

Judith    : Great. See you on Friday. Bye

Part C

1.       No, he can’t

2.       No, she can’t

3.       Yes, they can

4.       Yes, he can

Page 38

Part A

Fitness centre, restaurant, function rooms

Part B

Fax machine, fitness centre, function rooms, secretarial service, restaurant

Part C

1.       Can you watch TV progrmmes in English? Yes, you can

2.       Can you use your computer in your room? Yes, you can

3.       Can you swim at the hotel? No, you can’t

4.       Can you send a fax? Yes, you can

5.       Can you eat in the hotel? Yes, you can

6.       Can you play tennis at the hotel? No, you can’t

7.       Can you hold a meeting? Yes, you can

Page 39

Part A

1.       It’s a very small airport. There aren’t any shops in the terminal

2.       There is a problem with my ticket?

3.       There are any aisle seats available

4.       There is a stopover in Frankfurt

5.       There are any flights to Zurich tonight?

6.       I’m afraid there is a flight to Warsaw this afternoon

7.       There are two cafés in the terminal

8.       There are any buses from the airport to the city centre?

UNIT 5

Page 43 Vocabulary

Part A

1.       Onion- its’s kind of vegetable

2.       Apple-it’s kind of fruit

3.       Trout- it’s kind of fish

Part B

Starter	Main course	Dessert
Soup	Steak	Ice cream
Pate	Drilled fish	Apple pie
Salad	-	Fruit

Part C

1.       Menu

2.       Bill

3.       Receipt

Page 43 Reading

Part A

1.       A hairdresser works in a salon

2.       A waiter/ waitress works in a restaurant

3.       A porter works in a hotel reception

4.       A dentist works in a health centre

5.       A maid worsk in a hotel rooms

6.       A cab driver works in a taxi

Page 44

Part D

1. Research in the US, more than 90 percent

2. a. Giving extra things for free

b. Quick service

e. Creating a good relationship with customer

3. b. Visit the table often to make sure the customer is happy

c. Smile at the customer

d. Be pleasant and helpful

Page 45

Part A

1.       I’d like some water

2.       Could I have some more coffe, please?

3.       Do you have any restaurant nere here?

4.       Are there some more wine left

5.       I’d like any cheese, please

6.       Do you have some mor soft drinks?

Part B

Mina   : There are some good restaurants in the centre

Ivan   : Yes, but there isn’t any parking. We could go to the Texas Steakhouse near the airport

Mina   : Do they serve some vegetarian dishes?

Ivan  : I don’t think so. How about the Marina? They do some graet fish dishes, and they have any vegetarian starters, too

Mina   : Good idea. I’ll see if they’ve got a table for 9 o’clock

Page 46

Part A

1.       Reservation

2.       Fax

3.       Air conditioning

4.       Bathroom

5.       Bill

6.       Employee

7.       Equipment

8.       Hotel

9.       Seat

10.     Luggage

11.     Menu

12.     Overtime

13.     Table

14.     Tip

15.     Transport

Part B

1.       They don’t have a lot of  vegetarian dishes here

2.       How much does it cost?

3.       The restaurant hasn’t got many tables left

4.       I drink much coffee

5.       There aren’t many hotels in the city centre

6.       It cost a lot of money

Part C

1. A. How much cash do you have in your wallet?

B. About 20 euros

2. A. How many keys do you have in your bag/ pocket?

B. About 3 keys

3. A. How many people are there in your company?

B. About 50 people

4. A. How many time do you have for lunch?

B. About 3 hours

5. A. How many days holiday a year do you have?

B. About 36 days

6. A. How many languages do you speak?

B. About 3 languages

7. A. How many do you usually tip in a restaurant?

B. Sometimes

WRITING FILE

From: firmansinaai@gmail.com

To: leonelmessi10@gmail.com

Dear Mr. Leo

I would like to invite you to dinner our team after the training football today. Mr. Leo, our Barcelona football club manager will also come with us. It will be held at Montiel Restaurant next week on  17thNovember.

I hope you can come, and don’t be late. You should came on time 07.00 P.M.

UNIT 6

Page 51

Part A

1.       Great deals

2.       Low deposit

3.       Pay $50 now followed by 12 monthly payments

4.       3 year guarantee

5.       Interest- free credit

Part B

1.       S

2.       B

3.       B

4.       B

5.       B

6.       S

7.       S

8.       B

Page 52

Part A

1.       c. having a strong desire to be successful

2.       a. acitive and able to work hard

3.       b. showing a lot of excitement and interest

Part B

1.       About $30.000

2.       No, it doesn’t

3.       Yes, it does

4.       Telephone their contact person Melissa Davis

Part C

1.       true

2.       false

3.       true

4.       false

5.       false

6.       true

Page 53 Language focus 1

Last December I visited our major customers from big department stores in Sout Korea. On 5th December I met Mrs Kyoung Ai Lee in Seol. We sent her 200 brocherus in June. On 6th December I made a presentation to Mrs Lee’s sales staff on our products and advised them how to display them. The following day I gone to Seol, and our agent introduced me to Mrs Ha, the chief buyer of a new department store in the capital. She asked me to send her 500 brochures. I given her some samples of our products. I flown back tp head office in Paris on the 9th.

Page 54 Vocabulary 2

Part A

1.       Save

2.       Three

3.       Free

4.       Discount

5.       Limited

Part B

1.       True

2.       False

3.       False

4.       True

5.       True

Page 55

Part A

Miguel Perez studied business at Santiago de Compostela University in Spain from  1995 to 1998. During the summer holidays, he worked part-time as a salesman for Levi’s.

After graduating on July 1998, he wanted to continue in sales, so he worked for a year in the sales department of his family’s company. He decided to improve his business English. In September 1999, he went to London to study for Diploma in Business with English. During that year, he worked part-time for the Students’ Union.

In July 2000, he began looking for a sales job. Six months later, he got a permanent position in a shipping company. However, a year ago, he changed his job and joined Futura Financial Services. He now works in the sales department. Last month he was voted salesperson of the year.

Part B

Kevin Warren studied law at Bristol University from 1979 to 1982. During the summer holidays, he worked part-time as a seller tickets for events to student for Organise Social Events. After graduating at 1982, he went to US to work for Disney Corporation, Florida. At 1984, he return to UK to start business with partner. After that at 1987, he leave business with partner and he start to open his own travel agency, he worked there for two years. Next at 1990 he joined Coca-cola as a sales manager. At 1995 he become Director of Cold Drinks Division. And at 2000 he become Vice President and General Manager of UK regions.

UNIT 7

Page 71

Part C

1.       E

2.       A

3.       D

4.       B

5.       C  

Part E

1.       E

2.       D

3.       C

4.       A

5.       B

Part F

New	c). Mature
Growing	d). Declining
Profitable	b). Unprofitable
Big	e). Small
Attractive	a). Unattractive

Page 72

Part A

1.       1.3 billion / 1.300.000.000

2.       4.000

3.       600.000

4.       60

5.       £12.000

6.       £ 90.000

Part B

1.       1.3 billion / 1.300.000.000 – the number of people in China

2.        4.000 – the number of new cars that arrive every week

3.       600.000 – the number of new drivers that get license in a year

4.       60 – the number of cars that Porsche hope will increase in sale

5.       £12.000 – the price of a Jeep Cherokee

6.       £ 90.000 – the price of Porsche

Part C

1.       Car sales in China are higher than a year ago.

2.       China is a big market for Volkswagen.

3.       The number of bicycles causes problems for other traffic.

4.        The government wants to make roads wider.

5.       Mr Zong owns a Jeep.

Part D

1.       Boom

2.       Manufacturers

3.       Consumer

4.       Double

5.       Destroy

6.       Purchased

Page 73

Part A

1.       It is harder to break into export markets than home markets.

2.       Chine is bigger market than Japan.

3.       Our market share is lower that it was last year.

4.       The rate of inflation is worse this month than it was last month.

5.       This month’s sales are higher than last month’s.

6.       The Asian market is better than the European market for rice.

Part B

1	This is a good product.
	Yes, it’s the best product on the market.
2	This is an expensive hotel.
	Yes, it’s the most expensive place in the city.
3	She is a very popular manager.
	Yes, she’s the most popular head of department in the company.
4	This is a cheap product.
	Yes, it’s the cheapest product.
5	This is a very competitive market.
	Yes, it’s the most competitive market in Asia.
6	This is a bad year.
	Yes, it’s the worst year in the last ten years.

Part C

I opened a hairdressing salon last year. The most important thing is to think about your target customers. My hairdressing salin is located in my parents’ hotel. My customers are older and richer than my main competitor’s. They like excellent service and a cup of coffee. My main competitor’s customers are younger than mine. She offers a cheaper service than I do. However, my salon is more comfortable than hers. My the most exciting customer is a famous model.

Page 75

Part A

1.       The white car is much bigger than the black car.

2.       The black car is a little bit bigger than the red car.

Page 77

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“ do the best than other #1“

Get it on nearest store!!!! Don’t be late!!
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